TERMS AND CONDITIONS: 1. Contract Villa-Hotel.eu of Montefrio 18270 Granada. Espana is the owner of the holiday let accommodation (“the Property”) and the Contract entered into which is the subject of these terms and conditions is made between Villa-Hotel.eu and the hirer (“the Hirer”). 2. Brochure Whilst Villa-Hotel.eu has taken great care to ensure the accuracy, at the time of going to press, of the information contained in the brochure, website or other information supplied to the Hirer relating to any services supplied, no warranty is given as to their accuracy. Villa-Hotel.eu does not accept responsibility for any loss or damage resulting from information given or statement made whether orally or in writing. 3. Payment Bookings will be confirmed on receipt by Villa-Hotel.eu of a deposit of 30% of the total rent payable. The balance of the rental plus any security deposit is payable to Villa-Hotel.eu not less than eight weeks (60 days) prior to the date of commencement of the hiring. If the balance of the total rental payable together with any security deposit is not paid prior to this date Villa-Hotel.eu reserves the right to cancel the booking and retain the deposit paid. 4. Reservations If the reservation is being made within eight weeks (60 days) of the commencement of the stay then the total rent together with any security deposit is payable when the reservation is made and accepted. 5. Payments Payments should be made to Villa-Hotel.eu. Payments should be made by credit card, electronic bank transfer or Paypal. Bank details are available on request. Bookings must be accompanied by a completed and accurate booking form. 6. Cancellation and alterations to bookings. Any cancellation must be sent to Villa-Hotel.eu in writing by the Hirer named on the booking form. The effective date of cancellation will be the date that the written instructions are received by Villa-Hotel.eu The cancellation fee will be 30% before 60 days of the commencement of the Let. If the cancellation is less than 60 days the fee would be the full cost of the Let. In the event that Villa-Hotel.eu are able to re-let the property for the same period at the same cost, the fee and security deposit will be reimbursed to the Hirer, less the administration costs of 75.00 Euros. The Provider reserves the right to make a 75.00 Euro per week administration charge for any property or date alteration after the booking has been confirmed. No booking alterations can be made within two months of the start date of the holiday. 7. Security Deposit Villa-Hotel.eu reserve the right to request a security deposit which will be refunded within 7 days following the completion of the hiring, less any charges incurred as a result of the failure by the Hirer to meet his responsibilities as set out as in conditions 10 & 11. 8.Holiday Accommodation Villa-Hotel.eu properties are let as holiday accommodation and do not create a Landlord and Tenant relationship within the meaning of the Rent Acts. 9. IVA Value Added Tax is included in the rental charge where applicable. 10. Hirer Responsibilities The Hirer is responsible for the Property during the period of rental and is expected to take reasonable care of it. All equipment and utensils must be left clean and tidy at the end of the hire period.The Hirer is expected to leave the property in the same state of cleanliness, general repair and the order in which it was found. An additional charge of 150.00 Euros may be made if extra cleaning is required. 11. Damage Villa-Hotel.eu will check the condition and contents of the Property and will notify the Hirer within seven days of any additional cleaning costs or charges for damage and breakages for which the Hirer is liable. Payment shall be made by the Hirer immediately on receipt of the invoice in respect of the above charges. Where a security deposit has been taken, the charges will be deducted from the deposit and the balance refunded to the Hirer by Villa-Hotel.eu within seven days. 12. Group Bookings Unless otherwise agreed in writing between Villa-Hotel.eu and the Hirer, no more than the maximum number of persons as stated on the web site may occupy the Property. Admittance may be refused if this condition is not observed. 13. Villa-Hotel.eu reserves the right to refuse or revoke bookings from parties which may in their opinion be unsuitable for the property concerned. In such cases all payments made will be refundable in full and the contract will be discharged. 14. Termination of Booking The right is reserved to terminate the booking with immediate effect if the Hirer fails to observe the Rules imposed from time to time by Villa-Hotel.eu and in the event of termination under the provisions of this clause the Hirer will not be entitled to any refund of the hiring fee paid.The Rules are set out in the Schedule hereto and Villa-Hotel.eu reserves the right to alter amend or add to the Rules and conditions at any time. 15. Complaints All complaints must be referred to Villa-Hotel.eu who will promptly and fully investigate the matter and ensure that corrective action is taken if the complaint is found to be substantiated. Villa-Hotel.eu will not entertain or consider any complaints or claims for compensation unless the complaint or problem has been raised by the Hirer in the course of the hiring or in circumstances in which it is possible for Villa-Hotel.eu to investigate the complaint effectively and take the necessary corrective action. 16. Liability Whilst Villa-Hotel.eu makes every effort to ensure that the description of the Property is accurate and that it meets the standards set out by Villa-Hotel.eu, they do not accept responsibility for any alterations made to the Property or its amenities since the Particulars were prepared. 17. Damage Villa-Hotel.eu does not accept responsibility for any damage, loss, additional expense or inconvenience directly or indirectly caused by the failure of its plumbing, gas, electrical or other facilities or as a result of exceptional weather conditions within the property. 18. Belongings Villa-Hotel.eu does not accept any responsibility for the personal belongings of the Hirer or the Hirer’s motor car and it is the responsibility of the Hirer to arrange appropriate insurance cover in respect of these items. 19. Occupancy The Hirer shall be entitled to occupy the Property from 17.00hrs on the day of arrival and must vacate the Property before 10am on the day of departure unless there has been prior agreement to the contrary with Villa-Hotel.eu. Any variation must be clearly stated in the booking confirmation. 20. Cancellation Insurance Cancellation insurance is not compulsory but Villa-Hotel.eu does strongly recommend such insurance cover to protect against cancellation penalties. Holiday insurance should be available through your own insurance brokers. 21. Right of Entry Villa-Hotel.eu shall be allowed the right of entry to the Property at all reasonable times for the purposes of inspection or to carry out any necessary repairs or maintenance.
Rules governing the occupancy of the Property • Smoking is not permitted in any indoor areas.. | ||
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